Professional Experience
Saint Alphonsus Health System
2017- Present
I am the organization-wide administrator of the learning management system (HealthStream) for the training platform. This includes 4 hospitals in 2 states, over 70 clinics, and nearly 6,000 colleagues. Certified HLC Administrator, a 3-year certification program through HealthStream, mine is current through 2020. I am also currently the Super User Coordinator across the system as we identify, train, and deployment of super users to assist our colleagues across the Trinity Health system as the electronic medical records system is updated to EPIC. I lead quarterly meetings with the 250 early super users as well as other meetings related to the initiative. I am also a leader in implementing the organization-wide movement of our general orientation of new colleagues from 2-day live sessions to a completely virtual model in response to the COVID-19 pandemic crisis. This task was part of a rapid response plan completed in a very short window of time. I managed an organization-wide implementation of a communication model for colleagues to utilize that involved coordinating 50 facilitators managing over 200 training sessions over a 2-month period. Other regular duties that I perform include annual assignments of regulatory courses. I design, develop, and publish eLearning courses in collaboration with subject matter experts. I manage the tuition reimbursement program for colleagues going to college, returning to college, or pursing advanced degrees in relation to their positions within the organization
Gillette Children's Specialty Healthcare
2005 - 2017
Starting in 2014, I was the organization-wide administrator of the learning management system (HealthStream) for the training, competency center and simulation platforms. Developed online education in collaboration with clinical experts for a children’s specialty healthcare organization. Edited content and assessments on specific clinical topics as well as regulatory compliance training. Administrate and report on over 450 classroom and online training offerings for both clinical and non-clinical staff. Provided technical support for staff. Developed and implemented a training program for system administrators in different departments throughout the organization. HealthStream recognized me as an industry leader and through them I was an Assessment Special Interest Group Leader, where I facilitated quarterly Webinar sessions, discussing relevant issues with healthcare organizations across the county.
Adjunct Instructor
2008 - 2017
I have taught higher education courses in live, hybrid, and online settings. Types of courses that I have taught include Instructional Design, Research Writing, Writing Composition, Communications, Humanities, English as a Second Language, and Academic Development. I managed and administered content and communication using Blackboard, Desire to Learn (D2L), and the University of Phoenix's learning management systems for these courses. Writing assignments used both APA and MLA formatting styles. The schools that I taught included Hamline University, North Hennepin Community College, University of Phoenix, Dakota County Technical College, and University of Wisconsin-Stout.
Languages
HTML/XHML/CSS
JavaScript
jQuery
Skills
Articulate 360
Adobe Captivate
Desire2Learn (D2L)
Adobe Dreamweaver
HealthStream
Moodle
MS Excel
MS Power Point
MS Word
Scoop.it
Snagit
Storyline 3
Vyond
Wisteria
Wix
Education
University of Wisconsin-Stout
Graduate Certificate of E-Learning and Online Teaching
Includes the following courses: E-Learning for Educators,
Online Classroom: Creating Collaborative Communities,
Assessment of Student Learning in the Online Classroom,
Instructional Design for Online Learning, and E-Learning Practicum
Scheduled completion in August 2017
GPA 4.0
Hamline University
Master of Fine Arts (Fiction)
48 Semester Hour Studio/Academic Terminal Degree
Included Composition Theory and Pedagogy Seminar
Thesis/Dissertation and Defense
Primary Advisor: Sheila O’Connor
GPA 3.97
Bellevue Community College
Certificate of Technical Communication
Included the following courses: Technical Writing, Document Design,
Writing Online Help, Computer Programming for Technical Writers,
Editing Software Documentation, Writing and Editing for the Web
University of Iowa
Bachelor of Arts
Double Major: English with an emphasis in Creative Writing and
Broadcasting and Film Production in the Communication Studies Department
Other Academic emphases: History and Theatre Arts
Published stories and poems in the Undergraduate Creative Arts
Magazine Earthwords
Other undergraduate publications included Lyrical Iowa and
Great American Poetry Anthology